Shipping and Order Processing
Processing Time
Orders are made-to-order and typically ship within 5-7 business days (Monday-Friday, excluding holidays) from the next business day after your order is placed.
You’ll receive an email with tracking information once your order ships.
Shipping Details
Canada Only
We currently ship within Canada only via Canada Post Expedited Parcel.
Shipping Rates:
- Flat rate: $10
- Free shipping on orders $150+
Delivery Time:
Once shipped, delivery times vary by location. Canada Post Expedited Parcel typically delivers within 2-9 business days depending on your distance from our facility.
We do not ship to PO boxes. Please provide a physical street address for delivery.
Order Changes & Cancellations
Orders cannot be changed or cancelled once they’ve been processed. Please review your cart carefully before completing your purchase.
Tracking Your Order
All orders include tracking. You’ll receive an email with your tracking number once your order has shipped. Use this number to monitor your package’s progress through Canada Post.
Questions?
If you have questions about your order or shipping, contact us at contact@sayokay.ca.

